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Mr Ian Silvers - Perform-Services & Monitoring (06 Apr 2011)

Everything appears to be running very well at our customer site after you assisted us with the performance project. There have been no complaints about the speed of the system. The hardware is standing up really well. The monitoring reports are useful documents as they highlight the areas of greatest blocks, and it is exactly where we would expect them to be – G/L Entry, Document Dimension, Warehouse Activity being the main culprits – although they are not causing any real problems. This allows us to pinpoint where we need to concentrate our efforts.